APPOINTMENT CANCELLATION POLICY

‍Call us directly at 404-590-6408 during business hours.

Cancellation Methods:

-Phone:
Call us directly at 404-590-6408 during business hours.

-Email: Send an email tocontact@donotdisturbatl.com with your full name, appointment date/time, and reason for cancellation.

No-Show Policy:

-Consequences:
Clients who miss their scheduled appointments without providing 4 hours' notice may be subject to:Cancellation Fee: A cancellation fee of 50% of scheduled services may be charged to the client's account.Exceptions for Health Reasons:

-Documentation:
In cases of illness or unforeseen medical emergencies, clients may be exempt from the cancellation fee. Documentation Requirements: To be considered for an exception, clients must provide verifiable documentation such as a doctor's note or a similar medical document within 5 days of the missed appointment.

BEHAVIOR POLICY

Respect for Others:

-Quiet Zones:
Please maintain a low volume in designated quiet areas to respect the relaxation of others.

-Personal Conduct: Refrain from using offensive language, disruptive behavior, or any actions that may make others feel uncomfortable.

-Respect for the Facility Cleanliness: Please dispose of trash in designated bins and leave shared spaces as you find them.

-Property Use: Handle all equipment, furniture, and amenities with care. Guests will be held responsible for any damages caused by misuse.

-Health and Safety Health Disclosures: Notify staff of any medical conditions or special needs before using facilities or services.

-Substance Use: The use of alcohol, tobacco, or recreational drugs on the premises is prohibited unless explicitly allowed during specific events.

Respect for Staff:

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Follow the guidance of staff members at all times. They are here to ensure a safe and enjoyable experience for all. Any harassment or inappropriate behavior toward staff or other guests will not be tolerated and may result in removal from the premises.

-Guests of Members: Guests must adhere to the same behavior policies and remain accompanied by their host member unless otherwise specified.